Shipping policy

Digital guides

Digital guides are delivered by email as a PDF within 5–7 working days of receiving your birth details. There is no shipping charge.

Gift boxes

Gift boxes are made to order in up to 2 weeks, then shipped. Shipping options, costs and estimated delivery times are shown at checkout. You'll receive an email with a tracking number when your order ships. Please allow 48 hours for tracking information to become available.

If you haven't received your order within 15 days of your shipping confirmation, contact us at hello@guidefromthestars.com with your name and order number, and we'll look into it.

Do you ship internationally?

Yes. Shipping options and costs are shown at checkout.