Refund policy

Returns, exchanges and cancellations

Because every guide is personalized from your birth details, we can't accept returns or exchanges, or cancel an order once we've started creating your guide.

Changes to your birth details

If you need to change the birth details you sent us, contact us as soon as possible at hello@guidefromthestars.com. Once we've started creating your guide, a change may delay delivery.

Something not right?

If there's a problem with your order, email hello@guidefromthestars.com and we'll do our best to help.