Birth chart & astrology FAQs

1) Name
2) Date of birth
3) Time of birth
4) Location of birth (as accurate as possible e.g. City, State, Country). Please note that not all locations are available on our program, so the closest major city will be used.

For the couples guide, we need these details for both partners.

If you know the closest time, we’ll work with that. If you have absolutely no idea, unfortunately the product information might not be very accurate as the ascendant may be irrelevant in the particular birth chart as it moves quite quickly – around every couple of hours. To make it work we would need to do a 'time of birth correction' please contact us for further information.

Contact us as soon as you notice, and we’ll update them. Once we’ve started creating your guide, a change may delay delivery, so please double-check the date, time and place of birth before you send them.

Every guide is personally created from the birth details you give us, either on the product page when you order or by email afterwards. Digital guides arrive by email as a PDF within 5–7 working days of receiving those details. Gift boxes are made to order in up to 2 weeks and then shipped. Shipping times are shown at checkout, and you’ll get a tracking number by email when your order ships.

Yes, we do. Shipping options and costs will be displayed during check out.

Yes you can! In fact our personalized Guide from the Stars parenting guide box is one of the most original gifts out there for children and parents.

Consultations are held with Catalina on Zoom. Once your guide has arrived, we’ll email you to arrange a time that suits you, in your time zone. Sessions last 1.5 hours, or 2 hours for couples, and you’re welcome to bring your questions. We don’t record consultations.

The exact date, time and place of birth for both partners. Each of you receives your own personalized guide, then you meet Catalina together for a 2-hour couples consultation on Zoom.

Because every guide is personalized, we can’t offer refunds or exchanges once we’ve started creating it. If something isn’t right with your order, please contact us and we’ll do our best to help.

Yes. We use birth details only to create and support your guide, never for advertising, and we never sell them. You can read more in our Privacy Policy.

Astrology is the study of how distant cosmic objects, like stars and planets, influence our lives. When we’re born, it’s believed that the position of the sun, stars, moon and planets help shape our personality, giving us a kind of predetermined bio of who we might be as people; like a roadmap for our individual identities.
To get a more accurate reading, astrologers check to see what position each planet was in at the time of your birth. The planets and signs combine with other elements, such as elements and modalities, to form a complex, and often pretty specific, profile of someone’s personality.

A birth chart is a map of the sky at the exact moment and place you were born. It shows where the sun, moon and planets were across the twelve zodiac signs and twelve houses. Astrologers read it as a snapshot of your personality, which is why we ask for your date, time and place of birth: each one changes the chart.

Your sun sign is the one most people know. It reflects your core identity and what drives you. Your moon sign describes your emotional world: what you need to feel safe and how you respond to your feelings. Your rising sign, or ascendant, is the sign that was rising on the eastern horizon when you were born, and it shapes how you come across to others. Your guide looks at all three together, along with the rest of your chart.

Not at all. Every guide is written in plain language and explains each part of your chart as it goes, so you can enjoy it whether you’re new to astrology or already know your chart well. If your guide includes a consultation, you can also ask Catalina about anything that isn’t clear.

Astropsychology brings astrology and psychology together to explore how your birth chart may reflect your personality, emotions, behaviors, strengths, and challenges. It offers a deeper understanding of the patterns that shape how you think, feel, relate to others, and experience the world.

Rather than predicting the future or defining who you are, astropsychology uses your birth chart as a tool for self-understanding. It can help you recognize recurring patterns, explore the motivations behind your reactions, and better understand the different parts of yourself—with greater awareness, acceptance, and compassion.

At its heart, this approach is about understanding yourself more deeply, making sense of your relationships, and discovering new ways to navigate life with greater clarity and intention. It offers a space to explore not only who you are, but who you are becoming.

Daily horoscopes are based only on your sun sign and are written for millions of people at once. Astropsychology looks at your whole birth chart, including your moon, rising sign, elements and the relationships between the planets, and interprets it psychologically. The focus is not on what will happen to you, but on who you are, why you react the way you do and how you can grow.

Its roots lie in the work of Swiss psychiatrist Carl Jung, who saw astrological symbols as archetypes: universal patterns of human experience. In the 20th century, astrologers and psychologists built on his ideas, combining the birth chart with depth, humanistic and transpersonal psychology. Today it is also known as psychological astrology.

No, and that isn't its purpose. Astropsychology describes tendencies and potential, not fixed outcomes. Your chart shows the energies you were born with; how you use them is always up to you. Our guides focus on self-awareness and growth, not predictions.

Astropsychology isn't a hard science, and it isn't psychotherapy or diagnosis. We see it as a reflective tool: a different angle for understanding yourself and the people you love with more curiosity and compassion. Our guides are written by a licensed psychotherapist, but they don't replace professional mental health care.

Your chart can help you recognize your natural strengths and the patterns that hold you back. For couples, looking at both charts sheds light on how each of you communicates, expresses love and handles conflict. For parents, it offers insight into a child's temperament, with practical ways to support who they are rather than who we expect them to be.

Every guide is written by Catalina Ortiz, a licensed mental health counselor and marriage and family therapist with more than 15 years of experience, who also holds a Diploma in Astropsychology from the Academy of Astropsychology. She combines her clinical training with your birth chart to create guides that are both insightful and grounded.